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Informations for Immigrants

Welcome to the Website of the "Ausländer- und Staatsangehörigkeitsabteilung"

Freiburg – eine offene Stadt

Located in the three country region, Freiburg encourages a lively culture of exchange between citizens of different origins. People from more than 150 nations live in our city. The “Ausländer- und Staatsangehörigkeitsabteilung“ tackle the associated administrative tasks.

The work of the Foreigners Office or “Ausländerbehörde“ includes visa issues, questions concerning the right of residence, work permits, and naturalization. Additionally, the staff helps you to find independent contact centers that offer initial advisory services for immigrants (MEB) or other information or counseling services.

In order to spare you long waiting times we set up a service desk and a service line. These will help you to solve simple and short requests immediately. Please use our service desk or our service line to fix an appointment for anything that we cannot handle directly at the service desk.


Our "Service-Schalter" / Service-Desk

The service desk is your first contact point for almost any
question concerning the German immigration law. In addition to our
service desk, our team is also happy to help you on the service
line 0761 / 201-6470 . The service desk team also handles a number
of special tasks for which you do not need an appointment.

The following services are offered at the service desk:

  • General information / services
  • General expert advice
  • Appointments
  • Distribution of information material
  • Issuance of passport substitute documents
  • Information about sponsorship declarations
  • First contact point for the entire city administration and other authorities 
  • Services for large accounts such as Freiburg University, companies, further employers and others
  • Receipt and examination of applications
  • Decisions about the necessity to appear in person, if necessary without appointment

The service desk will handle the following requests without prior appointment:

  • Transfer of residence permits
  • Advices of loss of passports
  • Issuance of certificates for Versorgungsamt (social welfare office), Landeskreditbank, Wohnungsamt (housing office)
  • Grenzübertrittsbescheinigung (proof that you are registered with the German authorities that allows you to cross the German border)
  • Extension of visitor or tourist visa 
  • Issuance of passport substitute documents 
  • Exemption from the duty to reside in the district of this Ausländerbehörde

For other concerns please make an appointment at the Service-Desk or use the service line (0761) 201-6470

Business hours of our "Service-Schalter" / Service Desk

Mo, Tu, Th, Fr: 8 AM to 12 noon.


Our "Service-Telefon" / Service Line: 0761 / 201-4932

Mo, Tu: 8 AM 12 noon,
We: 1.30 PM to 4 PM
Th, Fr: 8 AM to 12 noon.


Bulletins and application forms online

You can download our Bulletins on our webpage "Informationsblätter und Anträge". Some of them are available in english. To the Page Informationsblätter und Anträge

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